If you are training others or running support sometimes the other person needs to share their screen. I use the awesome www.Zoom.US software which is free if you are doing a one on one meeting or up to 45 mins for groups! You can even record the session to use for FAQ or future training.
One thing we noticed recently was that when it came time for the participants (not host) to share their screen they couldn’t. Here is how to fix this!
- Click the arrow beside the Screenshare button
- Click “Advanced Sharing Options..”
- Change the “Who can share?” setting from “Only Host” to “All Participants”
- Close Sharing options and your are good to go!!